YOU MAY BE WONDERING...
*DUE TO THE PANDEMIC SHIPPING TIMES WILL BE DELAYED*
When will my order ship?
Our products usually ship 1-2 weeks after you placed the order.
Will I get an email with my order details?
Yes! We will send you an email as soon as your order is placed summarizing all the details.
What is the exchange/return/cancellation policy?
For more information, please consult our refund policy here
What payment methods are accepted?
We accept all major credit cards from any country including:
Visa, Mastercard, American Express, and more.
Are there any additional fees I have to pay?
No handling/processing fees are ever charged.
My order won't go through, help!
Ensure that the billing address you entered matches that of your credit card.
How much is shipping?
Shipping is free WORLDWIDE!
Who ships my package?
Canadian orders are delivered via Canada Post. US orders are delivered by either e-packet or Korea Post. International orders may be delivered by Korea Post, e-packet, or a local mail courier depending on the service available.
How fast is the delivery time?
Oops - I put the wrong shipping address!
If you need to update your address, select the contact us tab and send us a message and within 24 hours of placing your order and we can change it for you.